Further seek safety, security, and satisfaction
Initiative guidelines
Based on the belief that safety and security are the backbone ofour Group’s businesses, we will strive to improve customersatisfaction through measures to address stakeholderexpectations, including planned investment in safety andconducting safety education and BCP training. Going forward,we will also strategically proceed with our response to naturaldisasters, which are expected to become even more severe.
Ensuring safety in our railway business and other businesses
Preparation for natural disasters, including risks arising from climate change
Providing safe and comfortable facilities and services
Improving satisfaction through putting the customer's perspective first
Sustainability Site Map
Major sustainability themes
(materiality)
(materiality)
- Major sustainability themes (materiality)
- Identification processes
- Further seek safety, security, and satisfaction
- Thriving and friendly community development
- Create a future full of dreams
- Achieve an enriched life
- Develop a workplace and staff in a way that enables each person to put their abilities to use
-
Contribute to preserving the global environment
- Environmental philosophy
- Reducing CO2 emissions in response to climate change, promoting the use of renewable energy, and so forth
- Bringing about a circular society
- Preserving biodiversity
- Deepening our environmental management
- Expanding environmental buildings (green buildings)
- Responses to TCFD Recommendations
- Bolster a corporate foundation that is sincere and fair
