Ensuring safety in our railway business and other businesses

Initiative guidelines

Based on the belief that safety and security are the backbone of our Group’s businesses, we will strive to improve customer satisfaction through measures to address stakeholder expectations, including planned investment in safety and conducting safety education and BCP training. Going forward, we will also strategically proceed with our response to natural disasters, which are expected to become even more severe.

Ensuring safety in our railway business and other businesses

Safety management in the railway business

Establishment of a Safety Policy, along with a system for business activities that has safety as its highest priority

On October 1, 2006, we established a Safety Policy*1 and are striving to develop a system for business activities based on the principle of holding safety as the top priority. Furthermore, we strive to ensure transportation safety through how we utilize our railway facilities,railroad cars, and employees.


Safety Policy

1.We will work together to prevent accidents, with safety as our top priority.
2.We comply with all laws and regulations related to transportation safety and perform our duties in a strict and dedicated manner.
3.All necessary confirmations will be performed and the handling method that is considered to be the safest will be conducted within the course of our work.
4.In the event of an accident or disaster, we will accomplish with saving lives as the top priority, and swiftly take safe and appropriate measures.
5.We will operate our safety management system appropriately and make efforts for constant improvement.

Establishment of a safety management system led by the President

We endeavor to “promote the attitude of safety first” and “cultivate a culture of safety” throughout the company, mainly through the regularly scheduled meetings of the Safety Promotion Committee (headed by the President) and the monthly Safety Promotion Executive Committee (headed by the Comprehensive Safety Administration Manager). The heads of business management divisions for corporate strategies, financial strategies, and general administration & human resources also participate in the Safety Promotion Committee.
As the chief executive responsible for safety management systems,
the President appoints the Railway Business Division General Manager
as the Comprehensive Safety Administration Manager, and the Railway Business & Train Stock Department Chief Manager as the Transportation Manager, establishing a safety management system by clarifying the roles to be played by those responsible for each relevant department.
The “Safety Planning & Management Department” has been established as a department dedicated towards thoroughly ensuring safety and security. The Safety Planning & Management Department oversees matters related to the appropriate operation and improvement of safety management systems, and coordinates with relevant departments to promote organization-wide efforts that are necessary for improving the safety and stability of transport.


Committee organization

Safety management methods

Structure of the Safety Promotion Committee

Transport safety management evaluation

In transport safety management evaluation, transport security inspectors working under the Director of Transport Safety of the Ministry of Land, Infrastructure, Transport and Tourism, and evaluation officers from local Transport Bureaus check our safety management status by interviewing our management, comprehensive safety administration managers, transportation managers, and other representatives of our business management division on our safety management system. The 8th transport safety management evaluation‍ was conducted in September 2021 with no issues raised.


Priority safety policies

To resolve issues and ensure transport safety, we have established and worked on the following five items as key safety measures for FY2022.
Under our safety management system, we have also conducted management reviews based on the status of key safety measures and results from internal safety audits.



Priority safety policies for FY2023

1.Reduction of the increasing risk of natural disasters and reinforcement of crime prevention measures
2.Prevention of serious accidents through facility improvements
  (including social requirements), and improving safety at station platforms and railroad crossings
3.Improving security through renewal of train cars and facilities
4.Introduction and promotion of safety equipment systems using digital technologies
5.Cultivating human resources and passing down skills to support safety
6.Prevention of human error

Investments for safety

Continued capital investment for safety measures

We continue to invest capital to systematically and promptly implement necessary safety measures.
Construction work was undertaken for seismic reinforcement of elevated bridge columns and station buildings to prepare for large earthquakes that are predicted to occur in the future, along
with measures to improve safety on station platforms and renewal of aging facilities.
We will continue to make investments for the systematic promotion of safety measures in FY2023 as well.

Major capital investments in 2022

    Seismic reinforcement of elevated bridge columns (110 columns)

    Continuous overpass construction project

    Disaster prevention measures
    (Kinokawa River Bridge scour prevention measures, etc. on the Koya Line)

    New 8300-series train cars (for six cars on the Koya Line)

    9000-series car renovations (Nankai Line six cars)

    Replacement of power line equipment

    Renewal of the platform lighting system
    (including tunnel lighting system)

Investments for safety

Status of railway operation accidents, transportation failures, and incidents

Occurrence, administrative guidance, etc. in FY2022

There were no major accidents. Two incidents of railroad property damage (obstruction in garage)*2 and transportation disruption (emergency stoppage of the Cable Line) occurred.
*1 Incidents in the railway business, transportation failures (limited to delays or suspensions of service for at least three hours), and other incidents for which we are responsible.
*2 Reported to the Kinki District Transport Bureau, no administrative guidance to our company.


Occurrences in the past five years

<Reference> Classification of railroad operation accidents, etc.

Railroad operation accidents

Major accidents

Train collision accidents

Accidents where a train collided with or came into
contact with another train or vehicle

Train derailment accidents

Accidents where a train was derailed

Train fire accidents

Accidents involving fires on trains

Railroad crossing failure accidents

Accidents where a train or vehicle collided with or came
into contact with a person or vehicle passing along the
road at a railroad crossing


Personal injury accidents

Accidents that resulted in the death or injury of a person
due to train or vehicle operation (excluding those
involving the accidents mentioned above)

Railroad property damage accidents

Accidents resulting in property damage of ¥5,000,000 or
more due to the operation of a train or vehicle
(excluding those resulting from the above-mentioned

Transportation failures

A situation in which trains are suspended or delayed (for
30 minutes or more) for reasons other than a railroad
operation accident


A situation that has not caused an accident yet, but is
recognized as having the potential to cause a railroad
operation accident

Conducted Safety education

Comprehensive training for accident recovery

Every year, “comprehensive training for accident recovery” is conducted in which all departments in the railway business division participate to rescue the injured, evacuate customers, and restore areas that have been damaged, based on a scenario of a large-scale accident or disaster. In FY2022, the training took place based on the scenario of “guiding customers from train cars to the nearest train station and restoring damaged facilities for a train that had stopped under the instructions of the Earthquake Early Warning System and had derailed due to the shaking of the earthquake.” Multiple training areas were set, and the information gathering and coordination were checked. In addition, company-wide evacuation drills were conducted with the participation of people from divisions other than the Railway Division.

Restoration of railroad track facilities

Joint training conducted with the police, etc., to be prepared for railway terrorism

Crime prevention drills took place in cooperation with the police in preparation for an incident involving an onboard injury. In the drill, we confirmed how to strengthen cooperation with the police, contact and reporting systems, how to guide customers to evacuate, and how to utilize protective equipment. In addition, the Technical Department also conducted a crime prevention response training course with the cooperation of the police to improve its response capabilities.
Other drills were conducted on various scenarios, such as evacuation drills from tunnels and vehicle evacuation drills in case of flooding.

Sustainability Site Map

Major sustainability themes