Q＆A

Any cards with the touch payment symbol (credit, debit, or prepaid) can be used. If you do not have a compatible card, please contact your card issuer.

No prior registration is required. Simply hold your card near the reader to enter and exit.

You will not be able to exit. Please check the list of supported stations before using the service.

Yes, you can use touch payment for shopping or online purchases while traveling.

You can view your usage history on the "My Page" section of the Q-move site provided by QUADRAC Co., Ltd. (https://q-move.info/). Registration is required to use the service.

No, the card can only be used by the registered cardholder.

The fare for trips is aggregated and settled the day after usage. The withdrawal date depends on your card type: for debit and prepaid cards, it is generally the next day. For credit cards, the travel date is treated as the usage date, and deductions are made on the payment date specified by your card issuer. Please contact your card issuer for more details.
Fares will be charged as a single statement for all trips made on the same day.

Note: Depending on the international brand, there may be differences in issued cards.

Children can use the service if the card is registered in their name. However, fares are always charged at adult rates, even for children.

Note: Some international brands may not issue cards for children.

For credit and debit cards, charging is not required. However, there must be sufficient funds in prepaid cards.

Note: Depending on the international brand, there may be differences in issued cards.

Yes. For iPhones, register your card with Apple Pay. For Android smartphones, register your card with Google Pay.

Note: Please check with your card issuer to confirm whether your card can be registered with these services.

＜International Card Brand Websites＞

Touch payment cannot be used at stations that do not support the service. Please check the list of supported stations.

You cannot exit without touching a dedicated gate to confirm your fare. If you accidentally enter, please contact the station staff.

For smartphones: Register your card with Apple Pay or Google Pay.
For wearables: Register your card with Garmin Pay or Fitbit Pay.

Note: Please confirm with your card issuer whether your card can be registered with these services.

＜International Card Brand Websites＞

Touch payment-compatible cards are not eligible for substitute transportation services.

You can purchase it from this page or by installing the Nankai App and accessing the "Nankai Digital Ticket" option from the app's menu bar. Digital tickets are not available at station counters.

No, it is not possible for multiple people to use the same ticket. Each purchased Nankai Digital Ticket can only be used by one adult on a single mobile device.

QR codes are only displayed during the valid usage period.

Expired Nankai Digital Tickets can no longer be used.

Reissues or changes to the usage date are not possible.